| Average Customer Rating: 2.5/5
Total Reviews: 10 |
Rating: 1
As horrible experience as others. DO NOT BUY Denon
| I purchased this unit in Oct. 2005 and like others, it malfunctioned in July '06 with no sound coming from the unit. I tried to receive service from the local service center listed on Denon's webpage. They took the unit from me and then three weeks later called me to tell me to pick up the unit as they don't repair units not purchased from their store. Why are they listed as a service center?? Strike One. In Aug. sent the unit to Denon's main service center. Like others experience, numerous calls with looong waits to speak to someone resulted in different information each time. Some said it was repaired, some said they didn't know anything and some said they hadn't started to repair it. Lousy lousy service... Strike Two. In late Oct. received a Fax and a phone call saying the unit was damaged upon shipment to them. At this point FedEx would not do anything because a claim could not be filed after 21 days. Many more frustrating conversations with Denon employees and eventually they agreed to fix the unit and repair the damage. Recent calls resulted in different stories again, "No the unit has not been repaired" "No record of any communications" "No, that person no longer works here", blah blah blah. Strike three and beyond. Well, I'm still waiting for resolution and don't expect I'll be satisfied. Whatever you do, take this and the other reviews to heart and DO NOT purchase any Denon products. They do not make a reliable product and worst of all they do not have anything that resembles service to back up their products. |
Rating: 2
Good for a basic home theather but don't expect much
| I bought this hoping to integrate my TV and Xbox360 (which has a built in DVD) and it was probably a little bit of a waste of money. I was turned on by the Ipod integration but the Xbox360 actually has the same ability. The system is now my receiver for my Xbox360 and doesn't go through my TV which is alright but would be great if it was for TV and Xbox. I live in a decent size apartment and the wattage is good but not great. I've maxed out the volume and it's not ear shattering. The sound it good but I'm not really an audiophile so I can't tell you about high's and low's. If I were to do it again I would either buy a kickass speaker/receiver combo or upgrade to the s-301 for the better components. It'll come in handy in the future when I have multiple TV's some day. |
Rating: 4
excellent system
I have been using this system for about 4 or 5 months now and could not be happier. I was able to get rid of this old 5 speaker system that I had along with the mess of cables. As with almost everything in this world, there is a trade off. Sure this 3 speaker "virtual" surround sound is never going to give the same effect as having one of the little satellite speakers physically right behind your head but the "surround" sound feeling you get from these is actually really good, especially listening to dvd's. MP3s and my ipod sound great with it as well... still not as great as a top of the line shelf system, but the trade off of having a very small single unit with only 2 speakers and wires, and 1 hidden subwoofer more than makes up for these things. No wires strewn across the floors etc...
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