| Average Customer Rating: 3.0/5
Total Reviews: 8 |
Rating: 4
Great Hardware BAD software!
This camcorder is relatively easy to use. I have not complaints as to how easy this camcorder was designed.
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Rating: 1
This camera stinks
| I got this camera for my birthday and recorded some very important footage of my daughters graduation. I have not been able to transfer the movies to either another disc or my computer since. The software provided gives me nothing but error messages and Canon says it is a Roxio issue and Roxio won't even talk to you without a $40 technical support fee. I have to return the camera and I am stuck with a disc that I can only watch on the camera which I will no longer have. This camera is the worst camera I have ever owned. |
Rating: 1
Good Camera, Crappy Software
| This is a nice little camera, and the video quality is excellent. However, I cannot recommend it because the video editing software is from Roxio. Canon clearly states that they do not provide product support for the software. Roxio also avoids supporting the software - if you have a problem, they will allow you to call tech support for $40, or they will kindly sell you an upgrade for $39.95. I have been trying, unsuccessfully, for 6 weeks to get an unlock code from them to allow me to use the software. For some reason, when I installed the software and registered it as instructed, I never received back an unlock code, so the software is useless. Roxio obviously made a piggyback deal with Canon in order to force people into buying their "upgraded" product. Roxio simply ignores e-mails. |