| Average Customer Rating: 3.0/5
Total Reviews: 7 |
Rating: 1
DO NOT BUY
| I am posting reviews on ALL Philips Magnavox 42 plasma tv's. I purchased a 42" plasma from Circuit City, the sound went out on the TV, it also sometimes will not turn on or turn off. You have to use the main power shut off in the rear of the TV. The sound processing Board has been on back order I have not seen my TV in almost 2 months. Now they tell me it will take 20 more days till the part arrives to them , then they have to send it to the repair shop. Circuit City will not do anything to help me, not even make a phone call on my behalf, DO NOT BUY FROM PHILIPS MAGNAVOX if I would have read a review like this I would have got a different brand, its all too much of a head ache to deal with. |
Rating: 1
TV will not start .. + Bad Customer Service
I just bought this TV 5 weeks ago. I heard a noise and now TV won't power on (though I have a monster power surge protector). Called Philps as any one else would do. According to them, it can take upto 20 days for them to get one part, so I should wait before calling them again. I tried after a week, same response. I have been given a ref number.. thats it. In which world do we live in? 20 days for a service rep to come with a part? And they don't even know if the part ordered was a right part.. what if is doesn't work?
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Rating: 5
The best on the market! My 4th!
| I was considering (having narrowed it to) a couple of different well known brands in the six thousand dollar price range. Having started out leaning towards the bigger name brands the service tech did a fine job trying to keep me in the higher priced models. I'm not sure who wore who out. As I read more about the different models I found them to be very similar in their offerings, however, I kept leaning towards not what the descriptions said, but where I felt it mattered most, in the visual presentation of the picture I saw. I also found that visual presentation to be equally as personal. I asked others (in the showroom) their opinion and no surprise, I got as many differences as there were people. For example, I viewed some that looked to be naturally lighter and some darker and some with the hues more sedate than others that were more brilliant. We all saw them differently, yet the specs were all the same. My decision to buy this Phillips LCD plasma screen wasn't scientific, I bought it because I've had great success with Phillips products in the past and I found the picture to be as pleasing as models double the price! With the money I saved, I upgraded to the Bose audio system and still had plenty of money left to buy DVDs and the popcorn to go with them. I would strongly recommend this plasma screen and feel confident that you made the right decision. PS, don't let those clerks up-sell you, let your eye decide, after all it's you that will be watching it! Now I have 4 of them! |
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