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 Customer Reviews:

Bose 3-2-1 GSX DVD Home Entertainment System, graphite gray
Bose 3-2-1 GSX DVD Home Entertainment System, graphite gray Buy From Amazon.com
Average Customer Rating: 2.5/5      Total Reviews: 4

Rating: 1
Do not buy this product.
I purchased this system a little over a year ago for my husband's birthday-we have been fans of Bose for a long time, but this system is full of glitches. As the other reviewers said these systems are very picky about what dvds they will play. We started having problems about one month after the warranty expired and had to pay the flat rate of about $70.00 for the repair-only to have it do the same thing about three months later-now under new warranty we ship it back again and it is "repaired" this time for free-we have had it back for about one week and already it is refusing dvds-even a brand new just opened never before played disc. I just got off the phone with Bose and we are shipping it back and they are replacing it. At this point I am not too optimistic. We purchased a cheap ($50.00) Memorex dvd player from Target for the times the Bose is not cooperating and it plays anything and everything beautifully, albeit, without the sound quality of the Bose, but what good is sound quality if it won't play the disc?

Rating: 2
DVD Player does not work properly
I am a fan of Bose and their quality sound systems - or at least I was so far. The 3-2-1 GSX is a great idea and the sound is very good. But the box has so many glitches that it is extremely frustrating. The biggest problem is that DVDs tend to freeze or stop playing at the slightest imperfection. We rent DVDs from Blockbusters and almost never had a problem on our old DVD player. Really bad discs would cause some image distortion or strange effects on the screen but they would normally recover once over the bad spot and never freeze up. The Bose has a hair trigger sensitivity to the slightest imperfection on the DVD (and which rentals don't have a small scratch or dirt). The Bose will simply stop playing, display a message ("can't read DVD") and stop. All tricks trying to fast forward or somehow skip that spot fail. Imagine you are in the middle of a thriller! In all such cases we played the same DVD in our old player without any problem.

Rating: 5
Awesome System!
I love this system! I am amazed about the sound it generates either from DVD movies or HDTV!

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